Yes8 takes the privacy and data security of every registered member seriously. This document transparently explains how we collect, use, store, and protect your information in accordance with the Personal Data Protection Act 2010 Malaysia.
Six core principles that underpin how yes8 handles every member's personal data with full accountability and transparency.
All personal data processing activities at yes8 are carried out in accordance with the provisions of the Personal Data Protection Act 2010 (PDPA) Malaysia. This is not merely a legal requirement — it is our moral commitment to every member who entrusts their data to us.
Your personal data and financial transactions are protected by 256-bit SSL encryption, the same technology used by leading banking institutions. No data is transmitted or stored without full end-to-end encryption.
As a yes8 member, you have the full right to access, correct, or request deletion of your personal data at any time. Personal data requests are processed within 14 business days at no charge.
Yes8 has never and will never sell, rent, or trade members' personal data to any third party for commercial purposes. Your data belongs to you — we hold it only in trust to provide the best possible service.
Yes8 member personal data is stored on servers protected by enterprise-grade firewalls, real-time intrusion detection systems, and regular backups. Our data centres undergo independent security audits annually to ensure the highest standards are maintained.
In the event of any security incident involving members' personal data, yes8 is committed to notifying affected members within 72 hours and reporting to the Department of Personal Data Protection as required by law.
Welcome to the yes8 Privacy Policy page. This document is an agreement between you ("Member") and yes8 ("Platform", "We") regarding how we handle your personal information. This Policy applies to all users who access the yes8 website, iOS and Android mobile apps, and all services offered under the yes8 brand.
We understand that privacy is a fundamental right. That is why yes8 is committed to ensuring your personal data is handled in the safest, most transparent, and most responsible manner. By registering for or using the yes8 platform, you consent to us processing your personal data in accordance with the terms set out in this document.
Yes8 only collects personal data that is strictly necessary to provide a safe and responsible online casino platform service. The following are the categories of data we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, IC / passport number | Account registration & KYC verification |
| Contact Data | Phone number, email address, residential address | Communication & account verification |
| Financial Data | Bank account number, e-wallet details, transaction history | Deposit & withdrawal processing |
| Technical Data | IP address, browser type, operating system, device ID | Security & fraud prevention |
| Usage Data | Game history, activity logs, session time | Service improvement & responsible gaming |
| Communication Data | Live chat records, support emails, feedback | Complaint resolution & quality improvement |
We do not collect sensitive data such as medical information, religious beliefs, or political views. Should there be an exceptional need to collect data beyond the categories listed above, you will be informed separately and your explicit consent will be required.
Personal data you provide to yes8 is used solely for legitimate and transparent purposes. The following are the specific ways we use your information:
Yes8 does not sell your personal data to any third party. However, there are limited situations where we need to share certain information with trusted parties for platform operational purposes:
All third parties working with yes8 are bound by data protection agreements that require them to handle your data to the same high standards as we do. We conduct regular compliance reviews of our partners.
Yes8 stores your personal data in a secure and controlled environment. Data retention periods are as follows:
The technical security measures we employ include:
Yes8 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can manage your cookie settings through your browser settings at any time. Please note that disabling certain cookies may affect platform functionality. yes8 does not use third-party cookies for advertising purposes.
As a data subject under PDPA 2010, you have the following rights regarding your personal data held by yes8:
You have the right to request a copy of all personal data we hold about you. Requests will be processed within 21 working days.
You may request correction of inaccurate or outdated personal data at any time via account settings or customer support.
You may request deletion of your personal data subject to our legal retention obligations. Requests are processed within 30 days.
You may request that we restrict the processing of your data under certain circumstances, such as when you are disputing the accuracy of that data.
You may request your personal data in a structured, machine-readable format for transfer to another service provider.
You may object to the processing of your data for marketing purposes at any time by withdrawing your consent through your account settings.
To exercise any of the above rights, contact the yes8 Data Protection Officer (DPO) team via 24/7 live chat on the platform or our official email. We do not charge any fee for requests relating to your privacy rights.
The yes8 platform is intended exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18. Should we discover that a child's personal data has been collected without our knowledge, the following actions will be taken immediately:
In operating the yes8 platform, some of your personal data may be processed or stored outside Malaysia, for example by cloud service providers or international game software providers integrated with our platform.
When such data transfers occur, yes8 ensures that:
Yes8 does not transfer Malaysian members' personal data to countries or territories that do not have adequate data protection legislation without appropriate additional safeguards.
Yes8 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or technological developments. Whenever an amendment is made:
Your continued use of the yes8 platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account and request the deletion of your personal data.
Yes8 has appointed a Data Protection Officer (DPO) responsible for ensuring full compliance with PDPA 2010 and handling all member privacy-related inquiries. If you have any questions, concerns, or complaints regarding how we handle your personal data, please contact us through the following channels:
If you are not satisfied with our response, you have the right to file a complaint directly with the Department of Personal Data Protection Malaysia (JPDP).
Yes8 protects your privacy with the latest technology and fully complies with Malaysian law. Register a free account today and enjoy a safe, fair, and entertaining gaming experience.
YES8 is committed to responsible gaming practices. Users must be 18 years of age or older. Never use money set aside for basic necessities as gaming funds. For more information, visit the Responsible Gaming page.